Most everything I learned about effectively communicating to others with verbal and non-verbal communication, I learned from Lowell Gish, the former professor and chair of the education department at Baker University. Lowell was the recipient of their Distinguished Faculty Award in 1990. Gish at that time had taught at Baker College for 27 years and taught a course in interpersonal communication at Harlaxton College in 1990. I was lucky enough to be in that class.
Lowell’s educational interests were in the fields of educational sociology, group processes and communication, futurism, psychology of humor, neuropsychology and learning.
Lowell helped establish the Cooperative Urban Teacher Education Program while at Baker University since one of his prime interests was the education of the poor. He is one of those people that never leave your heart. He passed away in 2001.
In an unempathetic and conceited office environment, those around you tend to go about life without considering how other people feel or what they may be thinking. And when they do suddenly ask “oh by the way how is your hospitalized mother doing..” it’s insincere, out of place, rude, insensitive and patronizing. The lack of effective communication with others leads to misunderstandings all over this campus, bad feelings, conflicts, leads to poor morale and other more severe mental issues for the person receiving the mercilessness.
“When leaders and parents and teachers listen, really listen, using empathy to understand what the person is thinking or feeling without trying to change them or fix them or solve their problem, the person feels valued as a human being.”
I do not want to be fixed. I do not want to be patronized. I want to be respected and I want you to listen.
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